FAQs

If you let us know in advance, it is usually possible to offer a lift to our hides for those who find the walk difficult.

If you need to cancel or reschedule a booking we require at least 72 hours’ notice. Within 72 hours, we will refund or reschedule for you only if we have been able to fill the time slot with another visitor’s booking.

Dogs (on a lead) are very welcome at the red kites daily feeding. We regret that to minimise disturbance to the wildlife, dogs can’t accompany visits to the woodland and kite photography hides.

From the Car Park, there is a walk of about 350m on a gently sloping, winding path up to the hide, which has 360-degree views. 
Both path and hide are suitable for all-abilities access.

Visitors are asked to bring their own food and drink or to visit Doune which is only 5 minutes away. If you wish to bring a picnic, there are tables inside the visitor centre or picnic tables outside. We would ask all visitors to please help us be green by taking away their rubbish with them.

We have male, female and disabled access toilets, located beside the visitor centre.

We run a range of squirrel viewing hides catering for both photographers and non photographers, see Hides page for more info. These are only available through pre booking.

We run summer evening beaver tours. These are for small groups and must be pre booked. See more here

When it comes to red kite viewing, each season has its own magic. The greatest numbers of kites are to be seen in autumn and winter, when natural food supplies become scarce. Meanwhile, spring and summer is an intense period, as the birds race to and from the nest, gathering as much food as they can for their chicks.

As we’re not an RSPB reserve, we do charge RSPB members.
The day-to-day running costs of the project are funded entirely by our visitors’ contributions – but without the RSPB we would not have Red Kites back in England and Scotland, so if you’re not already an RSPB member, please consider becoming one.Become a member here

Please see our booking & prices page and relevant activity pages.
Hides
Wildlife Activities
Beavers
Red Kite Daily Feeding

Spring/Summer tours begin at 1.45pm. (21st Feb – October 31st)
Autumn/Winter tours start at 1.15pm (November 1st – 20th February)

For the daily red kite feeding, pre booking is advised to avoid disappointment on busy days.
Pre booking is essential for all other hides and all wildlife activities and events.

Details of closed days can be found on our bookings page. Alternatively, you can call us on +44 (0)1786 841373.
If you reach our answer phone, please leave a message and we will call you back.

There are a few days each year when we are closed due to farming activity. Otherwise we are open almost every day of the year from 9am–5pm and run a ranger-led visit to the main kite hide at feeding time.

Level Access
• There is level access from the main entrance to:
– Visitor Centre toilets
• The hide entrance has level access.
Hearing
• Some staff have disability awareness training.
Visual
• We have information in large print.
General
• We have a complimentary ticket policy for personal assistants.
• There is at least 1 public toilet for disabled visitors.
• Some staff have disability awareness training.
Getting here
Lerrocks Farm
Argaty
Doune
FK16 6EJ

Travel by public transport
• Unfortunately there is no public transport to Argaty. The nearest train stations are at Stirling and Dunblane from which a taxi is possible. Stirling station has a taxi rank, but for Dunblane taxis should be pre-booked.
Parking
• We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
• There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
• From the car park to the entrance, there is level access. There is a permanent ramp.
• The path is sloped.
• The route is 1700mm wide, or more.
• The distance from the car parking to the visitor centre and the toilets is between 15 and 20m and if needed a car can be brought to within 5 metres of both. The path to the viewing hide will be described separately.
Arrival
Path to main entrance
• From the street to the main entrance, there is level access.
• There is a permanent ramp.
• The path is 1700mm wide, or more.
• The path is sloped.
Main entrance
• The main entrance has level access.
• The door is 970mm wide.
• The main door is side hung and manual.
• The door to the Visitor Centre has a self-closing mechanism so a second person to open the door would be helpful. The door can be fixed open.

Things to See and Do
• We have a complimentary ticket policy for personal assistants.
Public toilet
Visitor Centre toilets
• There is a public toilet for disabled visitors.
• From the main entrance to the public toilet, there is level access. There is a permanent ramp.
• The route is 1700mm wide, or more.
• The toilet door is 900mm wide.
• The direction of transfer onto the toilet is to the right.
• There is 650mm at the side of the toilet. There is 700mm in front of the toilet. The toilet seat is 480mm high. The toilets have handrails.
• There is also an alarm chord in case of difficulty

Getting around outside
Designated Walking Trail
Path to red kite viewing hide
• The trail is 350metres long. The trail has a hard surface. The trail is sloped. The trail has seats. There are bird hides along the trail.
• If it is of help, we can offer a lift to the hide in a four wheel drive vehicle or an ATV. We do recommend booking in advance so that we can be sure to offer the help that would make your visit as easy as possible as not all of our staff and volunteers are qualified to drive the vehicles.
Main red kite viewing hide
• At the hide entrance, there is level access. There is a permanent ramp. The door is 900.00mm wide.
• There are low windows in the hide, so wheelchair users can see outside.
Customer care support
Accessibility equipment
• Wall panel displays in the Visitor Centre have large format written information. The welcome video on the touch screen in the Visitor Centre has voice over and is sub-titled.
• We are in a very rural location so there is no shortage of suitable areas – please ask a ranger for directions.
Emergency evacuation procedures
• We have emergency evacuation procedures for disabled visitors.
Customer care support
• Some staff have disability awareness training.
• We have information in large print.
• Written introduction to the red kite reintroduction project and to the description and behaviour of the red kites.

For further information, please email us.